Returns & Exchanges

At The Square Gift, we want you to be completely satisfied with your purchase. If your gift isn't quite right, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our support team or visit our online returns portal with your order number and email address to start the process.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing