Frequently Asked Questions

Everything you need to know about finding and receiving the perfect gift.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. For personalized items, please allow an additional 2-3 days for processing before shipment.

Can I include a personalized message with my gift?

Yes, every order from The Square Gift includes the option to add a complimentary handwritten note during the checkout process.

What is your return policy?

We offer a 30-day return policy for most items in their original packaging. Please note that custom or personalized products are final sale unless they arrive damaged.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.